Case Studies
Deep-dives on the products and problems I've worked on.
Kajabi Affiliate Payouts
Built Kajabi's affiliate payout system from the ground up — a global-to-global solution enabling merchants to automatically pay commissions to affiliates anywhere in the world, directly through the platform.
Sales Tax for Global Creators
Built a native sales tax compliance solution for Kajabi merchants selling digital goods globally — turning a top churn driver into one of the strongest retention levers in the Kajabi Payments portfolio.
Kajabi Payments Fee Collection
Designed and built Kajabi's native fee assessment system for payments processed on the platform — a scalable monetization lever with clear merchant visibility into every transaction.
Stripe Advisory: Payments Performance & Risk
Led repeatable payments performance workshops and risk advisory engagements for Stripe merchants — diagnosing authorisation rate gaps, establishing fraud and risk frameworks, and delivering measurable improvements across the client base.
Visa Central Travel Agency (CTA)
Led product for Visa's Central Travel Agency data feature — connecting travel agencies, card issuers, and corporate expense systems to deliver rich trip-level data automatically at the point of transaction.
Total Payments: Intelligent Payment Routing
Directed the launch of an intelligent payments hub that replaced legacy wire infrastructure with real-time routing optimisation across SWIFT, Fedwire, and ACH rails — adopted by First Republic Bank as the anchor client.